Last Updated: [8th Dec. 2025]

At SiteSparkStudio, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a user of our website and services. By using our website or working with us, you agree to the practices described below.

1. Information We Collect

Information you share with us directly

• Your name
• Email address
• Phone number
• Business information
• Project details, requirements, and files you provide

Information collected automatically

• IP address
• Device and browser details
• Pages viewed on our website
• General analytics and cookie data

This information helps us understand your needs, improve your experience, and provide relevant services.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Communicate about your project
• Provide web design and SEO services
• Improve our website and offerings
• Send updates or marketing emails (only with consent)
• Maintain security and prevent misuse

We do not sell your personal information to any third party.

3. How We Share Your Information

We may share your information with:

• Trusted service providers (hosting platforms, analytics tools, payment processors)
• Team members involved in delivering your project

These partners follow strict confidentiality and data protection standards.

4. Cookies & Tracking Technologies

We use cookies and analytics tools to monitor website performance and improve user experience.
You can disable cookies in your browser at any time.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure.
However, no digital platform can guarantee 100% security.

6. Your Rights

You may request to:

• Access the data we hold about you
• Correct or update your information
• Ask for the deletion of your data
• Opt out of marketing emails

To submit a request, contact us at info@sitesparkstudio.com.

7. Third-Party Links

Our website may include links to external sites.
We are not responsible for the content or privacy practices of those websites.

8. Refund Policy

Because each project is customized and requires time, resources, and planning, we follow a transparent but strict refund policy:

Before the project begins

If payment has been made but no work has started, you may request a partial refund — excluding administrative or onboarding costs.

After the project has started

Once the project is underway, payments become non-refundable, as time, design work, and development efforts are already invested.

SEO Services

SEO services are billed monthly.
Payments for the active month are non-refundable, as work is delivered throughout the month.

In case of project cancellation

If a project is stopped early for reasons unrelated to our performance, all completed work up to the cancellation date must be paid for.

We always aim to maintain fairness, clarity, and open communication to avoid misunderstandings at any stage.

9. Updates to This Privacy Policy

We may update this policy periodically.
The newest version will always be available on this page.

10. Contact Us

If you have questions about this Privacy Policy or our refund terms, reach out to us at:
SiteSparkStudio – info@sitesparkstudio.com